Printer no longer rolls or feed the paper.

Modified on Tue, 6 Jun, 2023 at 4:45 PM

There are several reasons why this is happening, please perform the following:

  1. Please check if a sticker residue got stuck in the printer head or the roller
  2. Clean the printer head with 70% alcohol and dry clean cloth and check for dirt or sticker residue
  3. Please check if you are using the original L+H² power adapter
  4. Try moving the power adapter to another outlet
  5. Check if the roller inside the printer is still spinning (see the video below).


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