Nothing Happens When Printing (Mac)

This issue occurs when the computer no longer talks to the printer. 

Please perform a self-test first, the self-test will ensure that the printer is working

1. Unplug the USB cable from your computer
2. Ensure there is enough paper fed into the printer
3. Press and hold the button wait for 2 beeps then let go
4. Wait for the self-test to complete

If the self-test works you may proceed with the steps below.

Please perform the following:

1. Turn the printer off and unplug the USB cord
2. Click the Apple menu, and then click System Preferences
3. Click Printers and Scanners
4. Right-click (or Control + click) anywhere inside the Printers window, and then click Reset printing system
   
5. Click Reset or OK.
6. Type your username and password if prompted, and then click OK
7. Turn the printer back ON and plug the USB cable in.
8. In the Printers window on the Mac, click the Add (+) button
   
9. Click the + button, and choose Beeprt BY-426.
10. Next, click Select Software...
11. In the search bar, type LeftHans2.
12. Choose LeftHans2 Printer and click OK.
13. Click Add to finish the setup.

If the issue persists, please continue with the advanced steps below.

1. Click on the Finder icon in the Dock.
2. Choose the Go menu and then Go to Folder.

Paste each of the paths below into the text box, one at a time. At each location, look for files that say lefthans2 and drag them to the Trash.

~/Library/Cache

~/Library/Preferences

~/Library/Logs

~/Library/Application Support

~/Library/Containers

~/Library/Printers

~/Library/Printers/Printers/PPD/Contents/Resources

Once you’ve checked all those folders and dragged all the files you can find to the Trash, empty the Trash.

Reset the printing preferences again and add the printer.